Following are true stories provided by travel agents:
A man called and asked if he could rent a car in Dallas. When
I pulled up the reservation, I noticed he had a 1-hour lay over in Dallas.
When I asked him why he wanted to rent a car, he said, "I heard Dallas
was a big airport, and I need a car to drive between the gates to save
A nice lady just called. She needed to know how it was possible
that her flight from Detroit left at 8:20am and got into Chicago at 8:33am.I
tried to explain that Michigan was an hour ahead of llinois, but she could
not understand the concept of time zones. Finally I told her the plane
went very fast, and she bought that!
A woman called and asked, "Do airlines put your physical
description on your bag so they know who's luggage belongs to who?"
I said, "No, why do you ask?" She replied, "Well, when I
checked in with the airline, they put a tag on my luggage that said FAT,
and I'm overweight, is there any connection?" After putting her on
hold for a minute while I "looked into
it" (I was actually laughing) I came back and explained
the city code for Fresno is FAT, and that the airline was just putting
a destination tag on her luggage.
I just got off the phone with a man who asked, "How do
I know which plane to get on?" I asked him what exactly he meant,
which he replied, "I was told my flight number is 823, but none of
these darn planes have numbers on them."
A woman called and said, "I need to fly to Pepsi-cola
on one of those computer planes." I asked if she meant to fly to Pensacola
on a commuter plane. She said, "Yeah, whatever."
# 6. <<this one' is my favorite>>
A businessman called and had a question about the documents
he needed in order to fly to China. After a lengthy discussion about passports,
I reminded him he needed a visa. "Oh no I don't, I've been to China
many times and never had to have one of those." I double checked and
sure enough, his stay required a visa. When I told him this he said, "Look,
I've been to
China four times and every time they have accepted my American
A woman called to make reservations, "I want to go from
Chicago to Hippopotamus, New York" The agent was at a loss for words.
Finally, the agent: "Are you sure that's the name of the town?"
"Yes, what flights do you have?" replied the customer. After
some searching, the agent came back with, "I'm sorry, ma'am, I've
looked up every airport code in the country and can't find a Hippopotamus
anywhere." The customer retorted, "Oh don't be silly. Everyone
knows where it is. Check your map!" The agent scoured a map of the
state of New York and finally offered, "You don't mean Buffalo,
do you?" "That's it! I knew it was a big animal!"